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Appetite Consultants Ltd 2019

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Henry Wood House
2 Riding House Street
London W1W 7FA

+44 (0) 7894 386858

Our privacy policy

WHAT’S THE PURPOSE OF THIS POLICY?

This policy describes how Appetite Consultants are safeguarding the personal information entrusted to us to allow us carry out our business. The protection of any personal information is extremely important.

We recognise user privacy and data protection as a human right and we have a duty of care to those whose data we handle.

We understand that data should only be collected and processed when absolutely necessary.

We will never sell, rent or otherwise distribute or make public your personal data.

WHAT’S PERSONAL INFORMATION AND WHAT DO WE HOLD?

Site visitation tracking

Like most websites, Appetite Consultants uses analytics provided by WordPress to track user interaction. We use this data to determine the number of people viewing or using our site, to better understand how they find and use our web pages and to see activity on the website. None of this information personally identifies you to us.

Other personal information and what do we hold?

In order to deliver our work for our customers limited personal data is available to us.

We securely hold all the personal information we use to allow us to protect it. The principles we follow to protect this personal information:

1) We always handle personal data in a fair, lawful and transparent way

We always tell individuals how and why their data is stored in a clear and open way.
We always use the information to treat people fairly and never use it in a way that would be detrimental to the individual.
We are clear that we are allowed to collect and process the information.
We will never sell information to anyone.
We understand that individuals have rights relating to the information we hold about them and will do what we can to help them exercise these rights.

2) We always have a specific purpose for any information we use and never go beyond this

We are clear on why we have collected information and only process data in-line with that purpose.
If we need information for a different purpose, we will always contact individuals to seek their approval before we do this or collect the information from scratch.
We will only share information with our partners in order to achieve the purpose we have collected it for and when we use partners to help us, they will have in place appropriate technical and organisational measures to protect privacy.

3) We only ever collect the right amount of information to achieve the purpose at hand

We understand that we only need a very limited amount of personal information to carry out our business, so we don’t collect it unless we really need it.
By being clear on the purpose of the information we collect, we never collect excessive amounts of information.

4) We actively work to ensure the information we hold is accurate

We make reasonable efforts to ensure information is correct at the point of supply/collection.
We understand information can become out-of-date and replace or remove it over time.
We have processes to make sure information is maintained while we hold it.
We understand the importance of both the availability and integrity of data alongside confidentiality.

5) We keep information only for as long as we need it for the purpose it was collected

We are clear when we collect information how long it will be kept for.
We are transparent about our retention policy with our customers.
We have processes in place to securely and permanently delete or destroy information.

6) We have appropriate technical and organisational measures in place to ensure information is secure

We use a mixture of suitable technical, physical and governance measures to secure the information we hold.
We understand that security is everyone’s responsibility, regularly reviewing and updating our data protection protocols.
We secure both our electronic and paper information.
We secure our information both at rest with us and during any necessary transfers.
We never process information outside of UK/Europe.
We manage any changes to processes or infrastructure to ensure we maintain security of information.

If someone contacts us about their data?

We understand that individuals retain rights associated with the information we hold about them. These include the right to access information, the right to correct information and the right to have information deleted.

Any contact around information we hold should normally come directly to Nicolas Mamier.

What do we do if personal information is breached in some way?

We will do everything we can to protect personal data, however, if something was to ever go wrong we understand that we need to deal with this promptly and inform everyone who needs to know.

How do we share information?

We work with a number of partners and 3rd parties to deliver our business and this may involve some limited sharing of information, some of which may be personal data. As we only need to use personal information in very limited ways will always avoid sharing personal information if possible.

When we receive data we always process it, store it and dispose of it in a way that is consistent with the original purpose.

When we share information with any organisation or individual who requires it as part of delivering our work, we ensure that they are clear on the purpose of the data and the limitations on its use. We use Non Disclosure Agreements (NDA’s) to ensure that no personal or project information is divulged by third parties. They must also provide assurances of having appropriate technical and organisational measures in place to safeguard the information.

Any Further Questions

If you have any questions about this policy or any data related matter, including if you would like to discuss your data in relation to any of your personal data rights you should contact: Nicolas Mamier – nicolas.mamier@appetiteuk.com, tel. +44 (0) 7894 386858 or write to us at Henry Wood House, 2 Riding House Street, London W1W 7FA.

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